The Complete Platform for Care, Community and Case Management

 
 

All your client information in one place

Everything your organisation needs to manage people, services, appointments, documents, workflows and reporting—securely, efficiently and all in one place.

Replace spreadsheets, paper files and disconnected software with a platform designed specifically for organisations that support people.

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Learn How to Manage Your Clients

Trusted by organisations delivering:

✓ Mental Health Services

✓ Counselling & Therapy

✓ Social Care

✓ Disability Services

✓ Domestic Violence Support

✓ Community Programmes

✓ NGOs

✓ Residential Care

Work Wherever Your Services Take You

Cortex is fully mobile responsive, giving your team secure access to the platform from smartphones, tablets and computers. Whether working in the office, visiting a client, delivering outreach services or working across different locations, authorised users can access the information they need and add or update records while on the go.

Record notes immediately after a visit, update client information, complete forms and access relevant records without having to return to the office or rely on handwritten notes. This helps reduce administration, avoid duplication and keep information accurate and up to date.

Everything Connected. Nothing Lost.

Every client, assessment, appointment, document, report and communication is stored within one secure platform.

Instead of searching across spreadsheets, emails, filing cabinets and different software systems, your team works from a single source of truth.

With Cortex you can:

Manage complete client journeys

Record assessments and case notes

Schedule appointments

Store documents securely

Generate reports instantly

Automate repetitive tasks

Measure organisational impact

Built Around the Way Care Organisations Actually Work

Cortex has been designed specifically for organisations managing confidential information and complex service delivery. Whether you provide counselling, therapy, outreach, disability services or community support, Cortex adapts to your workflows rather than forcing you to adapt to the software.

Spend Less Time on Administration. More Time Supporting People

Administrative work should never get in the way of delivering excellent services. Cortex streamlines everyday tasks so your team can focus on what matters most.

Client Records
Maintain complete client histories, assessments, referrals, case notes and supporting documents in one secure location.

Appointments
Manage calendars, practitioners, locations and sessions from a single scheduling system.

Documents
Store consent forms, reports, care plans, letters and evidence alongside each client record.

Reporting
Generate operational reports, board reports and funder reports in seconds.

Dashboards
Give practitioners, supervisors, managers and executives personalised dashboards relevant to their role.

Automation
A new automation system will be released soon within Cortex.

This will automatically send reminders, approvals, notifications and scheduled communications without manual intervention.

Security Comes First

When managing sensitive information, trust matters. Cortex includes role-based permissions, confidential records, version history, governance workflows and comprehensive administrative controls designed to help organisations manage information securely.
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Measure What Matters

Understand the impact your organisation is making.

Visual dashboards and real-time reporting help you monitor:

Service demand

Caseloads

Waiting lists

Demographics

Outcomes

Funding reports

Operational performance

If you are running a care and therapy organisation, a care home, a voluntary support organisation or if you are a self-employed practitioner, then Cortex is the ideal tool for you!

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Our Clients & Testimonials

Richmond Foundation

Mental health services and education

Oasi Foundation

Addiction and alcoholism prevention and rehabilitation

Fondazzjoni Sebħ

Children’s Homes, Domestic Violence Shelter, Family & Community Services

Dar tal-Providenza

Residential care and therapy for persons with disability

Fondazzjoni Suret il-Bniedem

Providing shelter for the homeless

Fondazzjoni Wens

Support and respite for persons with disability

Jesuit Refugee Services

Accompany, serve and defend the rights of asylum seekers and forcibly displaced persons who arrive in Malta

YMCA Malta

YMCA Malta is specialised in providing Support, Assistance, and re-integration of the homeless in Malta

We found Cortex to be extremely simple to use and has allowed us to create and modify our own record templates. Our staff members have found the system to be extremely user-friendly and easy to use.

Daniela Calleja BitarChief Operations Officer. Richmond Foundation (Mental Health Services)

As a system administrator I find Cortex very easy to manage, be it creating and managing new users, adding new departments or designing and amending record templates.

Anthony DebattistaGeneral Manager Dar Suriet l-Bniedem (Services for the homeless)

Cortex allowed us to create various reporting templates and to get better organised in our client record-keeping. What’s more, it helped us to also organise our statistics for project reporting purposes.

Katrine CamilleriDirector JRS (Refugees sector)

Cortex has helped us to have all our record keeping online. We managed to transfer all the data from our previous database. The statistics feature is extremely helpful for us especially for reporting purposes.

Noel XerriChief Executive Officer OASI Foundation (Drug and alcohol rehabilitation sector)

We found Cortex extremely helpful to set YMCA’s client record-keeping electronically. It allowed us to customise all our record templates. The statistics feature is a great bonus for us.

Anthony CamilleriCEO YMCA (Homeless sector)